413 461-6388
info@TableTennisexpress.com

Policies

Table Tennis Express, LLC Policies

 Ordering:

Our commitment is to make your experience efficient, easy and enjoyable. You can order online www.TableTennisExpress.com, by phone (413) 461-6388. You can also see and demo almost all of our products in-person at our Table Tennis Express Easthampton, Massachusetts showroom in the new Zing! Table Tennis Club..

Pricing:

  • Volume discounts available. Contact us with your needs.
  • Discounts available for clubs, businesses, and educational and other institutions.
  • Specials
  • Subject to change. 

Payment:

  • We accept all major credit cards: Visa, Mastercard, PayPal, Discover, American Express.
  • Debit cards
  • Direct ACH Bank Transfer.
  • Check by mail.
  • State sales tax will be added to items shipped within Massachusetts and items bought at the showroom.

Warranties:

We choose high quality products, pay detailed attention to each order, and package your products with care. Your table tennis equipment should arrive in good condition, however, if an item arrives damaged, contact us immediately. We will do all we can to make it right. 

Donic Tables are warrantied for two years or three years depending upon model. Melamine tops are warrantied for ten years.

Returns:

  • If the item is not what you ordered, we’ll pay return postage. Call or email us. Then return item to us within 30 days of receipt freight prepaid and fully insured. Return item in new condition.
  • Include with return:
       –  Item in its original packaging.
    –  A copy of your sales receipt.
    –  Your return address, phone number, and email.

Mail list:

  • Our mail list is used solely to send you news and information on products and specials.
  • We’ll never sell your name or share it except for only what’s required  to fulfill your order, or if we are required to provide that information to comply with the law.
  • If you would like your email removed, reply to the email you receive with the word “unsubscribe” in the subject line.

Policy Changes:

Policies are subject to change which will be posted on the website. We will honor the policy in place when you purchased your product.

How to reach us:

  • Phone: (413) 461-6388
  • Email: info@TableTennisExpress.com
  • Mailing Address: 116 Pleasant Street, Suite 412, Easthampton, MA 01027
  • Physical Showroom: 116 Pleasant Street, Suite 116/first floor, Easthampton, MA 01027